Bug 4476 - claws mail hangs while reading a mail
Summary: claws mail hangs while reading a mail
Status: CLOSED DUPLICATE of bug 4430
Alias: None
Product: Claws Mail (GTK 2)
Classification: Unclassified
Component: UI (show other bugs)
Version: other
Hardware: PC Linux
: P3 normal
Assignee: users
URL:
Depends on:
Blocks:
 
Reported: 2021-05-10 20:16 UTC by fulvio ciriaco
Modified: 2021-05-17 21:31 UTC (History)
0 users

See Also:


Attachments
problematic mail (37.74 KB, text/plain)
2021-05-10 20:16 UTC, fulvio ciriaco
no flags Details

Description fulvio ciriaco 2021-05-10 20:16:18 UTC
Created attachment 2206 [details]
problematic mail

while reading a specific mail claws hangs indefinitely, cpus goes to 100%, no dialog to stop claws appears, claws needs to be killed.

looking at where it is stuck by means of "claws --pid ", it appears that most of the time the applications is somewhere in pango, I intercepted it at the following points:

pango_default_break()
pango_find_paragraph_boundary()
../sysdeps/x86_64/multiarch/memmove-vec-unaligned-erms.S

I attach the said mail.
Comment 1 fulvio ciriaco 2021-05-10 20:18:39 UTC
sorry,
my claws-mail version is from debian packaging:

Package: claws-mail
Version: 3.17.8-1+b1
Priority: optional
Section: mail
Source: claws-mail (3.17.8-1)
Maintainer: Ricardo Mones <mones@debian.org>
Installed-Size: 4561 kB
Provides: imap-client, mail-reader, news-reader
Depends: libc6 (>= 2.15), libcairo2 (>= 1.2.4), libcompfaceg1, libenchant-2-2 (>= 2.2.3), libetpan20 (>= 1.9.2), libgdk-pixbuf2.0-0 (>= 2.27.1), libglib2.0-0 (>= 2.41.1), libgnutls30 (>= 3.6.14), libgtk2.0-0 (>= 2.24.32), libice6 (>= 1:1.0.0), libldap-2.4-2 (>= 2.4.7), libnettle8, libpango-1.0-0 (>= 1.14.0), libpangocairo-1.0-0 (>= 1.14.0), librsvg2-2 (>= 2.40.5), libsm6, xdg-utils
Recommends: claws-mail-i18n, xfonts-100dpi | xfonts-75dpi | xfonts-100dpi-transcoded | xfonts-75dpi-transcoded, aspell-en | aspell-dictionary
Suggests: claws-mail-doc (= 3.17.8-1), www-browser, gedit | kwrite | mousepad | nedit, claws-mail-tools
Breaks: claws-mail-extra-plugins (<< 3.9.1-1)
Replaces: claws-mail-extra-plugins (<< 3.9.1-1)
Homepage: https://www.claws-mail.org
Tag: implemented-in::c, interface::graphical, interface::x11, mail::imap,
 mail::pop, mail::smtp, mail::user-agent, network::client,
 protocol::http, protocol::imap, protocol::ipv6, protocol::ldap,
 protocol::nntp, protocol::pop3, protocol::smtp, protocol::ssl,
 protocol::tcp, role::program, scope::application, uitoolkit::gtk,
 use::downloading, use::editing, use::viewing, works-with-format::html,
 works-with-format::plaintext, works-with::mail, works-with::pim,
 works-with::text, x11::application
Download-Size: 1662 kB
APT-Manual-Installed: yes
APT-Sources: http://deb.debian.org/debian bullseye/main amd64 Packages
Description: Fast, lightweight and user-friendly GTK+2 based email client
 Claws Mail is a powerful and full-featured mail client formerly called
 Sylpheed-Claws. It is also extensible using loadable plugins, which can
 provide support for additional features, like other storage formats,
 feed reader, calendar management, mail filtering, etc.
Comment 2 Paul 2021-05-17 17:20:12 UTC
Your attached mail displays fine here, (as expected).

Several users have reported this problem, both on this bug tracker and elsewhere. Every time the suspect message displays fine for me.

It could be pango, (it's not Claws Mail). Presumably, on debian, you are using version 1.46. Here I am using pango 1.48.

*** This bug has been marked as a duplicate of bug 4430 ***
Comment 3 fulvio ciriaco 2021-05-17 21:31:50 UTC
dear Paul,
yes, my pango version is 1.46.

Note You need to log in before you can comment on or make changes to this bug.