Bug 4104 - SMTP doesn't work over VPN
Summary: SMTP doesn't work over VPN
Status: CLOSED INVALID
Alias: None
Product: Claws Mail (GTK 2)
Classification: Unclassified
Component: SMTP (show other bugs)
Version: 3.17.1
Hardware: PC Linux
: P3 normal
Assignee: users
URL:
Depends on:
Blocks:
 
Reported: 2018-10-26 19:52 UTC by Alexander Kurakin
Modified: 2018-10-28 14:09 UTC (History)
1 user (show)

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Description Alexander Kurakin 2018-10-26 19:52:34 UTC 
Claws Mail's SMTP doesn't work over VPN.

In logs: connection time exceeded.

IMAP works.

STMP works in other mail clients over the same account over the same VPN.

Thanks.
Comment 1 Paul 2018-10-26 21:45:33 UTC 
You are mistaken. There is nothing to stop Claws Mail working over VPN, however it is impossible that your IP is blocked by the SMTP server, for example.
Comment 2 Alexander Kurakin 2018-10-26 22:12:32 UTC 
Paul,

> STMP works in other mail clients over the same account over the same VPN.

Only if Claws Mail uses other protocols properties...

Also now I remembered I wrote to bug #3554. And that advice doesn't work for me...
Comment 3 Paul 2018-10-26 23:47:56 UTC 
(In reply to comment #2)
> Paul,
> 
> > STMP works in other mail clients over the same account over the same VPN.
> 
> Only if Claws Mail uses other protocols properties...

What do you mean by this, can you explain?

What VPN provider are you using?
Comment 4 Alexander Kurakin 2018-10-27 00:09:31 UTC 
I meant Thunderbird's SMTP works well.

Ok I'll investigate.
Comment 5 Alexander Kurakin 2018-10-27 00:10:48 UTC 

*** This bug has been marked as a duplicate of bug 3554 ***
Comment 6 Paul 2018-10-27 08:33:53 UTC 
this is not a duplicate of bug 3554, they talk about two disparate things.

Perhaps all you need to do for this is configure the right SMTP port, (Advanced page of account preferences). This is necessary for some VPN providers.
Comment 7 Alexander Kurakin 2018-10-28 14:09:41 UTC 
Yes, it was VPN providers' issues. I'm sorry.
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