Bug 4549

Summary: msvcr100.dll cannot be found
Product: Claws Mail (Windows) Reporter: thewildbeast
Component: defaultAssignee: Jonathan Boeing <jonathan>
Status: ASSIGNED ---    
Severity: normal    
Priority: P3    
Version: 4.1.0   
Hardware: PC   
OS: Windows 10   
Attachments: screenshot

Description thewildbeast 2021-11-16 15:04:26 UTC 
Created attachment 2262 [details]
screenshot

On a fairly fresh Windows 10 x64 installation, Claws (from claws-mail-4.0.0-1-64bit.exe) would not start after installation:

 claws-mail.exe - System Error
 The code execution cannot proceed because msvcr100.dll was
 not found. Reinstalling the program may fix this problem.

msvcr100.dll was indeed missing, but after installing it Claws would start just fine. Maybe this can be added to the prerequisites / Readme somehow?

See the "Additional Information" link at:

 > https://www.microsoft.com/en-us/download/details.aspx?id=26999
 > Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package MFC Security Update

Thanks.
Comment 1 Marc Laporte 2021-12-18 21:12:57 UTC 
I had the same issue, and the proposed resolution also worked for me.
Comment 2 Jonathan Boeing 2022-05-04 11:48:13 UTC 
Claws Mail 4.1.0 no longer depends on the MSVC 2010 redistributable.  The 3.x builds still do, though.

The Claws for Windows webpage should be updated to include dependency information.