Bug 4104

Summary:	SMTP doesn't work over VPN
Product:	Claws Mail (GTK 2)	Reporter:	Alexander Kurakin <kuraga333>
Component:	SMTP	Assignee:	users
Status:	CLOSED INVALID
Severity:	normal	CC:	kuraga333
Priority:	P3
Version:	3.17.1
Hardware:	PC
OS:	Linux

Description Alexander Kurakin 2018-10-26 19:52:34 UTC

Claws Mail's SMTP doesn't work over VPN.

In logs: connection time exceeded.

IMAP works.

STMP works in other mail clients over the same account over the same VPN.

Thanks.

Comment 1 Paul 2018-10-26 21:45:33 UTC

You are mistaken. There is nothing to stop Claws Mail working over VPN, however it is impossible that your IP is blocked by the SMTP server, for example.

Comment 2 Alexander Kurakin 2018-10-26 22:12:32 UTC

Paul,

> STMP works in other mail clients over the same account over the same VPN.

Only if Claws Mail uses other protocols properties...

Also now I remembered I wrote to bug #3554. And that advice doesn't work for me...

Comment 3 Paul 2018-10-26 23:47:56 UTC

(In reply to comment #2)
> Paul,
> 
> > STMP works in other mail clients over the same account over the same VPN.
> 
> Only if Claws Mail uses other protocols properties...

What do you mean by this, can you explain?

What VPN provider are you using?

Comment 4 Alexander Kurakin 2018-10-27 00:09:31 UTC

I meant Thunderbird's SMTP works well.

Ok I'll investigate.

Comment 5 Alexander Kurakin 2018-10-27 00:10:48 UTC


*** This bug has been marked as a duplicate of bug 3554 ***

Comment 6 Paul 2018-10-27 08:33:53 UTC

this is not a duplicate of bug 3554, they talk about two disparate things.

Perhaps all you need to do for this is configure the right SMTP port, (Advanced page of account preferences). This is necessary for some VPN providers.

Comment 7 Alexander Kurakin 2018-10-28 14:09:41 UTC

Yes, it was VPN providers' issues. I'm sorry.