Bug 3580

Summary: New directory created in ThB is not visible in ClawsMail
Product: Claws Mail (GTK 2) Reporter: LI AR <sexxxenator>
Component: Folders/IMAPAssignee: users
Status: RESOLVED INVALID    
Severity: normal    
Priority: P3    
Version: 3.13.0   
Hardware: PC   
OS: FreeBSD   
Attachments:
Description Flags
Content of IMAP directory seen from GMail & ClawsMail none

Description LI AR 2015-12-17 15:41:02 UTC 
Hi,

I configured my account in both claws-mail and thunderbird.

Recently I've created a new directory in ThB. It does not appear in ClawsMail, even if I update the mail or restart the software.

Picture show directory from GMail & ClawsMail. Thb has clearly sent the IMAP commands to create everything necessary on the server, but ClawsMail does not get the new information.
Comment 1 LI AR 2015-12-17 15:42:01 UTC 
Created attachment 1619 [details]
Content of IMAP directory seen from GMail & ClawsMail

Content of IMAP directory seen from GMail & ClawsMail
Comment 2 Colin Leroy 2015-12-17 15:50:13 UTC 
Hi!

You probably just need to subscribe to the new folder, or rescan the folder tree (both can be done right-clicking on the root of the IMAP mailbox).
Comment 3 LI AR 2015-12-21 10:24:14 UTC 
I already tried that: I went to "Inbox -> Subscriptions -> Subscribe -> Search" and I only got :
"This folder is already subscribed and has no unsubscribed subfolders."
Comment 4 LI AR 2015-12-21 10:27:01 UTC 
Just found a work around: "Inbox -> Subscriptions -> Subscribe -> Search" and I ounchecked "Show only Subscribed folder". Then I re-checked it.

But I insist this is only a work around, it proves that there IS a folder that is either unsubscribed or subscribed but not shown...

So the "Inbox -> Subscriptions -> Subscribe -> Search" is indeed buggy since it missed it.
Comment 5 Paul 2015-12-21 10:38:31 UTC 
What is the 'search' in "Inbox -> Subscriptions -> Subscribe -> Search"? There is no 'search' in the Subscriptions menu entry.
Comment 6 Paul 2015-12-21 10:40:06 UTC 
Did you rescan the folder tree?
Ricght-click the top-level folder and click 'Rebuild folder tree'.