I have ubuntu 16.04 64 bit desktop claws-mail do not start anymore. I have add valgrind.log. I have this debug info: Starting program: /usr/bin/claws-mail --debug [Thread debugging using libthread_db enabled] Using host libthread_db library "/lib/x86_64-linux-gnu/libthread_db.so.1". claws.c:102:Starting Claws Mail version Claws Mail 3.13.2 utils.c:1802:using default rc_dir /home/leonardo/.claws-mail main.c:2177:Using control socket /tmp/claws-mail-1000/67f5d3dd8825d62fc14d5bd2618a0bbe main.c:2241:Opening socket /tmp/claws-mail-1000/67f5d3dd8825d62fc14d5bd2618a0bbe main.c:769:runtime GTK+ 2.24.30 / GLib 2.48.2 main.c:777:buildtime GTK+ 2.24.30 / GLib 2.48.0 main.c:786:Compiled-in features: main.c:791: compface main.c:797: Enchant main.c:803: GnuTLS main.c:809: IPv6 main.c:815: iconv main.c:821: JPilot main.c:827: LDAP main.c:833: libetpan 1.6 main.c:839: libSM main.c:845: NetworkManager prefs_gtk.c:1046:new file '/home/leonardo/.claws-mail/clawsrc' prefs_gtk.c:1005:new section 'Common' prefs_gtk.c:1005:new section 'GPG' prefs_gtk.c:1005:new section 'Plugins_Common' prefs_gtk.c:1005:new section 'Plugins_GTK2' prefs_gtk.c:1005:new section 'ClamAV' prefs_gtk.c:1005:new section 'Bogofilter' prefs_gtk.c:1005:new section 'fancy' prefs_gtk.c:1005:new section 'SpamReport' prefs_gtk.c:1005:new section 'VCalendar' prefs_gtk.c:1005:new section 'NotificationPlugin' prefs_gtk.c:1005:new section 'GDataPlugin' prefs_gtk.c:1046:new file '/home/leonardo/.claws-mail/folderitemrc' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/INBOX' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/INBOX/commercialista' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/INBOX/facebook' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/INBOX/mybatis' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/INBOX/phasis' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/INBOX/php-architect' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/INBOX/sj' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/INBOX/sky' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/INBOX/tomtom' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/INBOX/ttthhh37' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/INBOX/xstream' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/Sent' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/[Gmail]' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/[Gmail]/Bozze' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/[Gmail]/Cestino' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/[Gmail]/Importanti' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/[Gmail]/Posta inviata' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/[Gmail]/Spam' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/[Gmail]/Speciali' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/[Gmail]/Tutti i messaggi' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/Trash' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/Queue' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@gmail.com-imapx/Drafts' prefs_gtk.c:1005:new section '#imap/leonardo@server.uffalg.net/MailLeonardo/postecert' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/#evolution' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/massimo' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/poste' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/dini' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/ibs' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/regione' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/provider' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/massi' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/enel' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/cipriani' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/commercialista' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/idi' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/japs' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/root' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/mutu' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/luigi' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/sj' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/mondorescue' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/temp' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/hoepli' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/runner' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/acquistinretepa' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/about' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/bow' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/totalmodding' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/opensignature' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/avg' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/linuxquestions' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/postecert' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/frael' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/IC' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/virus' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/warner' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/php' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/paypal' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/telecom' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/importanti' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/spam' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/ancitel' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/reclam' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/MailLeonardo/supportopaas' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/old' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/INBOX' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/Trash' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/Queue' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/Sent' prefs_gtk.c:1005:new section '#imap/leonardo.saracini@algoritmica.net/Drafts' prefs_gtk.c:1046:new file '/home/leonardo/.claws-mail/accountrc' prefs_gtk.c:1005:new section 'Account: 1' prefs_gtk.c:1005:new section 'Account: 3' prefs_gtk.c:1005:new section 'Account: 4' prefs_gtk.c:1005:new section 'Account: 5' prefs_gtk.c:1005:new section 'Account: 2' prefs_gtk.c:1005:new section 'Account: 6' main.c:2795:/dev/mem_notify not available (File o directory non esistente) [New Thread 0x7fffe8c53700 (LWP 7039)] [New Thread 0x7fffe3fff700 (LWP 7040)] [New Thread 0x7fffe37fe700 (LWP 7041)] hooks.c:71:registed new hook for 'folder_item_update' as id 1 hooks.c:71:registed new hook for 'folder_update' as id 1 prefs.c:297:Found [Plugins_Common] /home/leonardo/.claws-mail/gtkrc-2.0:719: Impossibile trovare il file da includere: "apps/chromium.rc" /home/leonardo/.claws-mail/gtkrc-2.0:720: Impossibile trovare il file da includere: "apps/ff.rc" /home/leonardo/.claws-mail/gtkrc-2.0:721: Impossibile trovare il file da includere: "apps/gnome-terminal.rc" /home/leonardo/.claws-mail/gtkrc-2.0:722: Impossibile trovare il file da includere: "apps/nautilus.rc" /home/leonardo/.claws-mail/gtkrc-2.0:719: Impossibile trovare il file da includere: "apps/chromium.rc" /home/leonardo/.claws-mail/gtkrc-2.0:720: Impossibile trovare il file da includere: "apps/ff.rc" /home/leonardo/.claws-mail/gtkrc-2.0:721: Impossibile trovare il file da includere: "apps/gnome-terminal.rc" /home/leonardo/.claws-mail/gtkrc-2.0:722: Impossibile trovare il file da includere: "apps/nautilus.rc" /home/leonardo/.claws-mail/gtkrc-2.0:719: Impossibile trovare il file da includere: "apps/chromium.rc" /home/leonardo/.claws-mail/gtkrc-2.0:720: Impossibile trovare il file da includere: "apps/ff.rc" /home/leonardo/.claws-mail/gtkrc-2.0:721: Impossibile trovare il file da includere: "apps/gnome-terminal.rc" /home/leonardo/.claws-mail/gtkrc-2.0:722: Impossibile trovare il file da includere: "apps/nautilus.rc" /home/leonardo/.claws-mail/gtkrc-2.0:719: Impossibile trovare il file da includere: "apps/chromium.rc" /home/leonardo/.claws-mail/gtkrc-2.0:720: Impossibile trovare il file da includere: "apps/ff.rc" /home/leonardo/.claws-mail/gtkrc-2.0:721: Impossibile trovare il file da includere: "apps/gnome-terminal.rc" /home/leonardo/.claws-mail/gtkrc-2.0:722: Impossibile trovare il file da includere: "apps/nautilus.rc" Thread 1 "claws-mail" received signal SIGSEGV, Segmentation fault. 0x00007ffff4b2ee22 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 (gdb) thread apply all bt Thread 4 (Thread 0x7fffe37fe700 (LWP 7041)): #0 0x00007ffff3f3270d in poll () at ../sysdeps/unix/syscall-template.S:84 #1 0x00007ffff4b4338c in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #2 0x00007ffff4b43712 in g_main_loop_run () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #3 0x00007ffff64a89d6 in ?? () from /usr/lib/x86_64-linux-gnu/libgio-2.0.so.0 #4 0x00007ffff4b69bb5 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #5 0x00007ffff56ad6ba in start_thread (arg=0x7fffe37fe700) at pthread_create.c:333 #6 0x00007ffff3f3e3dd in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:109 Thread 3 (Thread 0x7fffe3fff700 (LWP 7040)): #0 0x00007ffff3f3270d in poll () at ../sysdeps/unix/syscall-template.S:84 #1 0x00007ffff4b4338c in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #2 0x00007ffff4b4349c in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #3 0x00007ffff4b434d9 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #4 0x00007ffff4b69bb5 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #5 0x00007ffff56ad6ba in start_thread (arg=0x7fffe3fff700) at pthread_create.c:333 #6 0x00007ffff3f3e3dd in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:109 Thread 2 (Thread 0x7fffe8c53700 (LWP 7039)): #0 0x00007ffff3f3270d in poll () at ../sysdeps/unix/syscall-template.S:84 #1 0x00007ffff4b4338c in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #2 0x00007ffff4b4349c in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #3 0x00007fffe8c5b28d in ?? () from /usr/lib/x86_64-linux-gnu/gio/modules/libdconfsettings.so #4 0x00007ffff4b69bb5 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #5 0x00007ffff56ad6ba in start_thread (arg=0x7fffe8c53700) at pthread_create.c:333 #6 0x00007ffff3f3e3dd in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:109 Thread 1 (Thread 0x7ffff7f17a80 (LWP 7035)): #0 0x00007ffff4b2ee22 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #1 0x00007ffff4b30175 in g_build_filename () from /lib/x86_64-linux-gnu/libglib-2.0.so.0 #2 0x00007ffff72bf47a in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #3 0x00007ffff72c0895 in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #4 0x00007ffff72c0a74 in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #5 0x00007ffff72c13e5 in gtk_rc_reparse_all_for_settings () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #6 0x00007ffff4e19fa5 in g_closure_invoke () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #7 0x00007ffff4e2bfc1 in ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #8 0x00007ffff4e34d5c in g_signal_emit_valist () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #9 0x00007ffff4e3508f in g_signal_emit () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #10 0x00007ffff4e1e4d4 in ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #11 0x00007ffff4e1dd88 in ?? () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #12 0x00007ffff4e20b0b in g_object_thaw_notify () from /usr/lib/x86_64-linux-gnu/libgobject-2.0.so.0 #13 0x00007ffff72dd536 in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #14 0x00007ffff72de730 in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #15 0x00007ffff72bf2e5 in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #16 0x00007ffff72c0895 in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #17 0x00007ffff72c0a74 in ?? () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #18 0x00007ffff72c0bf5 in gtk_rc_parse () from /usr/lib/x86_64-linux-gnu/libgtk-x11-2.0.so.0 #19 0x00000000004492c1 in main (argc=1, argv=0x7fffffffdc38) at main.c:1183 can you help? regards, Leonardo
Try removing that file: /home/leonardo/.claws-mail/gtkrc-2.0 Let us know the result.
(In reply to comment #1) > Try removing that file: /home/leonardo/.claws-mail/gtkrc-2.0 > Let us know the result. Yes it start! I have renamed in gtkrc-2.0-DISABLED and claws start again. It is possible find a permanent solution if I post my gtkrc-2.0 or delete it is the final problem's solution?
the claws-mail users' mailing list would be a better place than here to discuss your broken gtkrc file, although it is off-topic, so neither is ideal. Or try the #claws IRC channel on freenode, where off-topic is OK. See here for details: http://www.claws-mail.org/MLs.php
(In reply to comment #3) > the claws-mail users' mailing list would be a better place than here to > discuss your broken gtkrc file, although it is off-topic, so neither is > ideal. Or try the #claws IRC channel on freenode, where off-topic is OK. See > here for details: http://www.claws-mail.org/MLs.php thank you. I will try.
(In reply to comment #4) > (In reply to comment #3) > > the claws-mail users' mailing list would be a better place than here to > > discuss your broken gtkrc file, although it is off-topic, so neither is > > ideal. Or try the #claws IRC channel on freenode, where off-topic is OK. See > > here for details: http://www.claws-mail.org/MLs.php > > thank you. I will try. I'm go on IRC and people have help a lot. the problem born when I have installed dark-theme ising ppa:noobslab/themes. sudo apt-get remove arc-theme resolve the problem. It seame to be a murrine engine problem used by dark-theme best regards to all