Bug 3747 - Libcairo-2.dll 64-bit crashes often
Summary: Libcairo-2.dll 64-bit crashes often
Status: RESOLVED FIXED
Alias: None
Product: Claws Mail (Windows)
Classification: Unclassified
Component: default (show other bugs)
Version: 3.17.1
Hardware: PC Windows 8
: P3 normal
Assignee: users
URL:
Depends on:
Blocks:
 
Reported: 2016-12-15 00:23 UTC by m
Modified: 2023-09-15 20:00 UTC (History)
0 users

See Also:


Attachments

Description m 2016-12-15 00:23:32 UTC
After Claws ran for a couple of hours without issue, I got a crash when exiting the program. Didn't do anything special when it was running. Reading and deleting a couple of e-mails.

Version=1
EventType=APPCRASH
EventTime=131262347635091127
ReportType=2
Consent=1
ReportIdentifier=20b80ac2-c25c-11e6-8394-00248c414a93
IntegratorReportIdentifier=20b80ac1-c25c-11e6-8394-00248c414a93
NsAppName=claws-mail.exe
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=claws-mail.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=a3c8a3c0
Sig[3].Name=Fault Module Name
Sig[3].Value=libcairo-2.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=a460a458
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000000000005960e
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1031
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=c460
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=c460e4c617d85963343a32fe07cbe883
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=8621
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=86215fa8205fbc866465fc83441db3d9
UI[2]=C:\Program Files\Claws Mail\claws-mail.exe
UI[3]=claws-mail.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Claws Mail\claws-mail.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Program Files\Claws Mail\crypt-0.dll
LoadedModule[5]=C:\Program Files\Claws Mail\libcairo-2.dll
LoadedModule[6]=C:\Program Files\Claws Mail\libenchant-1.dll
LoadedModule[7]=C:\Program Files\Claws Mail\libgdk_pixbuf-2.0-0.dll
LoadedModule[8]=C:\Program Files\Claws Mail\libintl-9.dll
LoadedModule[9]=C:\Program Files\Claws Mail\libgio-2.0-0.dll
LoadedModule[10]=C:\Program Files\Claws Mail\libglib-2.0-0.dll
LoadedModule[11]=C:\Program Files\Claws Mail\libgmodule-2.0-0.dll
LoadedModule[12]=C:\Program Files\Claws Mail\libgobject-2.0-0.dll
LoadedModule[13]=C:\Program Files\Claws Mail\libgnutls-30.dll
LoadedModule[14]=C:\Program Files\Claws Mail\libgdk-win32-2.0-0.dll
LoadedModule[15]=C:\Program Files\Claws Mail\libgtk-win32-2.0-0.dll
LoadedModule[16]=C:\Program Files\Claws Mail\libetpan-17.dll
LoadedModule[17]=C:\Program Files\Claws Mail\libiconv-2.dll
LoadedModule[18]=C:\Program Files\Claws Mail\libpango-1.0-0.dll
LoadedModule[19]=C:\Program Files\Claws Mail\libpangocairo-1.0-0.dll
LoadedModule[20]=C:\Program Files\Claws Mail\libregex-1.dll
LoadedModule[21]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[22]=C:\Windows\system32\comdlg32.dll
LoadedModule[23]=C:\Windows\system32\msvcrt.dll
LoadedModule[24]=C:\Windows\system32\ole32.dll
LoadedModule[25]=C:\Program Files\Claws Mail\libwinpthread-1.dll
LoadedModule[26]=C:\Windows\system32\SHELL32.dll
LoadedModule[27]=C:\Windows\system32\USER32.dll
LoadedModule[28]=C:\Windows\system32\WLDAP32.dll
LoadedModule[29]=C:\Windows\system32\WS2_32.dll
LoadedModule[30]=C:\Program Files\Claws Mail\libfontconfig-1.dll
LoadedModule[31]=C:\Program Files\Claws Mail\libfreetype-6.dll
LoadedModule[32]=C:\Program Files\Claws Mail\libpng14-14.dll
LoadedModule[33]=C:\Program Files\Claws Mail\libpixman-1-0.dll
LoadedModule[34]=C:\Program Files\Claws Mail\zlib1.dll
LoadedModule[35]=C:\Windows\system32\GDI32.dll
LoadedModule[36]=C:\Windows\SYSTEM32\MSIMG32.dll
LoadedModule[37]=C:\Program Files\Claws Mail\libgcc_s_seh-1.dll
LoadedModule[38]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.18470_none_9331b0df474a1995\gdiplus.dll
LoadedModule[39]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[40]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[41]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[42]=C:\Program Files\Claws Mail\libffi-6.dll
LoadedModule[43]=C:\Program Files\Claws Mail\libhogweed-4-2.dll
LoadedModule[44]=C:\Program Files\Claws Mail\libnettle-6-2.dll
LoadedModule[45]=C:\Program Files\Claws Mail\libgmp-10.dll
LoadedModule[46]=C:\Program Files\Claws Mail\libtasn1-6.dll
LoadedModule[47]=C:\Windows\system32\CRYPT32.dll
LoadedModule[48]=C:\Windows\system32\IMM32.dll
LoadedModule[49]=C:\Program Files\Claws Mail\libatk-1.0-0.dll
LoadedModule[50]=C:\Program Files\Claws Mail\libpangowin32-1.0-0.dll
LoadedModule[51]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_34ae2abd958aedeb\COMCTL32.dll
LoadedModule[52]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[53]=C:\Program Files\Claws Mail\libsasl2-3.dll
LoadedModule[54]=C:\Program Files\Claws Mail\libstdc++-6.dll
LoadedModule[55]=C:\Program Files\Claws Mail\libpangoft2-1.0-0.dll
LoadedModule[56]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[57]=C:\Windows\system32\RPCRT4.dll
LoadedModule[58]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[59]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[60]=C:\Windows\system32\NSI.dll
LoadedModule[61]=C:\Program Files\Claws Mail\libexpat-1.dll
LoadedModule[62]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[63]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[64]=C:\Windows\system32\MSASN1.dll
LoadedModule[65]=C:\Windows\system32\MSCTF.dll
LoadedModule[66]=C:\Windows\SYSTEM32\USP10.dll
LoadedModule[67]=C:\Program Files\Claws Mail\libharfbuzz-0.dll
LoadedModule[68]=C:\Windows\system32\SspiCli.dll
LoadedModule[69]=C:\Windows\SYSTEM32\cfgmgr32.dll
LoadedModule[70]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[71]=C:\Windows\SYSTEM32\SHCORE.DLL
LoadedModule[72]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[73]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[74]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[75]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[76]=C:\Windows\system32\rsaenh.dll
LoadedModule[77]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[78]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[79]=C:\Windows\system32\mswsock.dll
LoadedModule[80]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[81]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[82]=C:\Windows\system32\uxtheme.dll
LoadedModule[83]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[84]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[85]=C:\Program Files\Claws Mail\lib\gtk-2.0\2.10.0\engines\libwimp.dll
LoadedModule[86]=C:\Windows\system32\dwmapi.dll
LoadedModule[87]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[88]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[89]=C:\Windows\SYSTEM32\icm32.dll
LoadedModule[90]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[91]=C:\Windows\system32\propsys.dll
LoadedModule[92]=C:\Program Files\Claws Mail\lib\sasl2\libanonymous-3.dll
LoadedModule[93]=C:\Program Files\Claws Mail\lib\sasl2\libcrammd5-3.dll
LoadedModule[94]=C:\Program Files\Claws Mail\lib\sasl2\libdigestmd5-3.dll
LoadedModule[95]=C:\Program Files\Claws Mail\lib\sasl2\liblogin-3.dll
LoadedModule[96]=C:\Program Files\Claws Mail\lib\sasl2\libplain-3.dll
LoadedModule[97]=C:\Windows\System32\rasadhlp.dll
LoadedModule[98]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[99]=C:\Windows\system32\napinsp.dll
LoadedModule[100]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[101]=C:\Windows\system32\NLAapi.dll
LoadedModule[102]=C:\Windows\System32\winrnr.dll
LoadedModule[103]=C:\Program Files\Claws Mail\lib\claws-mail\plugins\fancy.dll
LoadedModule[104]=C:\Program Files\Claws Mail\libcurl-4.dll
LoadedModule[105]=C:\Program Files\Claws Mail\libsoup-2.4-1.dll
LoadedModule[106]=C:\Program Files\Claws Mail\libwebkitgtk-1.0-0.dll
LoadedModule[107]=C:\Windows\system32\Normaliz.dll
LoadedModule[108]=C:\Program Files\Claws Mail\libxml2-2.dll
LoadedModule[109]=C:\Program Files\Claws Mail\libgailutil-18.dll
LoadedModule[110]=C:\Program Files\Claws Mail\libjpeg-9.dll
LoadedModule[111]=C:\Program Files\Claws Mail\lib\claws-mail\plugins\rssyl.dll
LoadedModule[112]=C:\Windows\SYSTEM32\secur32.dll
LoadedModule[113]=C:\Windows\system32\schannel.DLL
LoadedModule[114]=C:\Windows\system32\ncryptsslp.dll
LoadedModule[115]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[116]=C:\Windows\System32\iertutil.dll
LoadedModule[117]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8\comctl32.dll
LoadedModule[118]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[119]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[120]=C:\Windows\SYSTEM32\MLANG.dll
LoadedModule[121]=C:\Program Files\Claws Mail\lib\enchant\libenchant_myspell.dll
LoadedModule[122]=C:\Windows\system32\winhttp.dll
LoadedModule[123]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[124]=C:\Windows\System32\dlnashext.dll
LoadedModule[125]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[126]=C:\Windows\system32\DUser.dll
LoadedModule[127]=C:\Windows\system32\DUI70.dll
LoadedModule[128]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[129]=C:\Windows\SYSTEM32\atlthunk.dll
LoadedModule[130]=C:\Windows\System32\thumbcache.dll
LoadedModule[131]=C:\Windows\SYSTEM32\LINKINFO.dll
LoadedModule[132]=C:\Windows\System32\oleacc.dll
LoadedModule[133]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[134]=C:\Windows\System32\drprov.dll
LoadedModule[135]=C:\Windows\System32\WINSTA.dll
LoadedModule[136]=C:\Windows\System32\ntlanman.dll
LoadedModule[137]=C:\Windows\System32\davclnt.dll
LoadedModule[138]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[139]=C:\Windows\System32\wkscli.dll
LoadedModule[140]=C:\Windows\SYSTEM32\cscapi.dll
LoadedModule[141]=C:\Windows\System32\netutils.dll
LoadedModule[142]=C:\Windows\system32\WINTRUST.dll
LoadedModule[143]=C:\Windows\System32\EhStorShell.dll
LoadedModule[144]=C:\Windows\SYSTEM32\samcli.dll
LoadedModule[145]=C:\Windows\SYSTEM32\SAMLIB.dll
LoadedModule[146]=C:\Windows\SYSTEM32\ntshrui.dll
LoadedModule[147]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[148]=C:\Windows\System32\cscui.dll
LoadedModule[149]=C:\Windows\System32\CSCDLL.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=claws-mail.exe
AppPath=C:\Program Files\Claws Mail\claws-mail.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=ADBD291A1BDDCC784C4C024F13B1283D
Comment 1 m 2017-01-22 05:00:15 UTC
This happens intermittently and is not strictly related to exiting the program. It can happen rarely but at any time.
Comment 2 m 2017-03-27 21:53:35 UTC
Had the same thing happen with 3.15.0 64-bit when I accidentally left-clicked and immediately after right-clicked on an RSS feed folder.

Version=1
EventType=APPCRASH
EventTime=131351248672042083
ReportType=2
Consent=1
ReportIdentifier=037b2455-1337-11e7-8359-001f1636cfec
IntegratorReportIdentifier=037b2454-1337-11e7-8359-001f1636cfec
NsAppName=claws-mail.exe
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=claws-mail.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=libcairo-2.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000000000005fe4c
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1031
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=1571
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=1571ca1b5bda5b628a591e6ab7417a52
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=2bc7
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=2bc7f516b3f6ce0815c67478621dfed3
UI[2]=C:\Program Files\Claws Mail\claws-mail.exe
UI[3]=claws-mail.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Claws Mail\claws-mail.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Program Files\Claws Mail\crypt-0.dll
LoadedModule[5]=C:\Program Files\Claws Mail\libcairo-2.dll
LoadedModule[6]=C:\Program Files\Claws Mail\libenchant-1.dll
LoadedModule[7]=C:\Program Files\Claws Mail\libgdk_pixbuf-2.0-0.dll
LoadedModule[8]=C:\Program Files\Claws Mail\libintl-9.dll
LoadedModule[9]=C:\Program Files\Claws Mail\libgio-2.0-0.dll
LoadedModule[10]=C:\Program Files\Claws Mail\libglib-2.0-0.dll
LoadedModule[11]=C:\Program Files\Claws Mail\libgmodule-2.0-0.dll
LoadedModule[12]=C:\Program Files\Claws Mail\libgobject-2.0-0.dll
LoadedModule[13]=C:\Program Files\Claws Mail\libgnutls-30.dll
LoadedModule[14]=C:\Program Files\Claws Mail\libgdk-win32-2.0-0.dll
LoadedModule[15]=C:\Program Files\Claws Mail\libgtk-win32-2.0-0.dll
LoadedModule[16]=C:\Program Files\Claws Mail\libetpan-17.dll
LoadedModule[17]=C:\Program Files\Claws Mail\libiconv-2.dll
LoadedModule[18]=C:\Program Files\Claws Mail\libpango-1.0-0.dll
LoadedModule[19]=C:\Program Files\Claws Mail\libpangocairo-1.0-0.dll
LoadedModule[20]=C:\Program Files\Claws Mail\libregex-1.dll
LoadedModule[21]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[22]=C:\Windows\system32\comdlg32.dll
LoadedModule[23]=C:\Windows\system32\msvcrt.dll
LoadedModule[24]=C:\Windows\system32\ole32.dll
LoadedModule[25]=C:\Program Files\Claws Mail\libwinpthread-1.dll
LoadedModule[26]=C:\Windows\system32\SHELL32.dll
LoadedModule[27]=C:\Windows\system32\USER32.dll
LoadedModule[28]=C:\Windows\system32\WLDAP32.dll
LoadedModule[29]=C:\Windows\system32\WS2_32.dll
LoadedModule[30]=C:\Program Files\Claws Mail\libfontconfig-1.dll
LoadedModule[31]=C:\Program Files\Claws Mail\libfreetype-6.dll
LoadedModule[32]=C:\Program Files\Claws Mail\libpng14-14.dll
LoadedModule[33]=C:\Program Files\Claws Mail\libpixman-1-0.dll
LoadedModule[34]=C:\Program Files\Claws Mail\zlib1.dll
LoadedModule[35]=C:\Windows\system32\GDI32.dll
LoadedModule[36]=C:\Windows\SYSTEM32\MSIMG32.dll
LoadedModule[37]=C:\Program Files\Claws Mail\libgcc_s_seh-1.dll
LoadedModule[38]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.18592_none_933383bf47487fd6\gdiplus.dll
LoadedModule[39]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[40]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[41]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[42]=C:\Program Files\Claws Mail\libffi-6.dll
LoadedModule[43]=C:\Program Files\Claws Mail\libhogweed-4-2.dll
LoadedModule[44]=C:\Program Files\Claws Mail\libnettle-6-2.dll
LoadedModule[45]=C:\Program Files\Claws Mail\libgmp-10.dll
LoadedModule[46]=C:\Program Files\Claws Mail\libtasn1-6.dll
LoadedModule[47]=C:\Windows\system32\CRYPT32.dll
LoadedModule[48]=C:\Windows\system32\IMM32.dll
LoadedModule[49]=C:\Program Files\Claws Mail\libatk-1.0-0.dll
LoadedModule[50]=C:\Program Files\Claws Mail\libpangowin32-1.0-0.dll
LoadedModule[51]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_34ae2abd958aedeb\COMCTL32.dll
LoadedModule[52]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[53]=C:\Program Files\Claws Mail\libsasl2-3.dll
LoadedModule[54]=C:\Program Files\Claws Mail\libstdc++-6.dll
LoadedModule[55]=C:\Program Files\Claws Mail\libpangoft2-1.0-0.dll
LoadedModule[56]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[57]=C:\Windows\system32\RPCRT4.dll
LoadedModule[58]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[59]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[60]=C:\Windows\system32\NSI.dll
LoadedModule[61]=C:\Program Files\Claws Mail\libexpat-1.dll
LoadedModule[62]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[63]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[64]=C:\Windows\system32\MSASN1.dll
LoadedModule[65]=C:\Windows\system32\MSCTF.dll
LoadedModule[66]=C:\Windows\SYSTEM32\USP10.dll
LoadedModule[67]=C:\Program Files\Claws Mail\libharfbuzz-0.dll
LoadedModule[68]=C:\Windows\system32\SspiCli.dll
LoadedModule[69]=C:\Windows\SYSTEM32\cfgmgr32.dll
LoadedModule[70]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[71]=C:\Windows\SYSTEM32\SHCORE.DLL
LoadedModule[72]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[73]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[74]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[75]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[76]=C:\Windows\system32\rsaenh.dll
LoadedModule[77]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[78]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[79]=C:\Windows\system32\mswsock.dll
LoadedModule[80]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[81]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[82]=C:\Windows\system32\uxtheme.dll
LoadedModule[83]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[84]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[85]=C:\Program Files\Claws Mail\lib\gtk-2.0\2.10.0\engines\libwimp.dll
LoadedModule[86]=C:\Windows\system32\dwmapi.dll
LoadedModule[87]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[88]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[89]=C:\Windows\SYSTEM32\icm32.dll
LoadedModule[90]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[91]=C:\Windows\system32\propsys.dll
LoadedModule[92]=C:\Program Files\Claws Mail\lib\sasl2\libanonymous-3.dll
LoadedModule[93]=C:\Program Files\Claws Mail\lib\sasl2\libcrammd5-3.dll
LoadedModule[94]=C:\Program Files\Claws Mail\lib\sasl2\libdigestmd5-3.dll
LoadedModule[95]=C:\Program Files\Claws Mail\lib\sasl2\liblogin-3.dll
LoadedModule[96]=C:\Program Files\Claws Mail\lib\sasl2\libplain-3.dll
LoadedModule[97]=C:\Windows\System32\rasadhlp.dll
LoadedModule[98]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[99]=C:\Windows\system32\napinsp.dll
LoadedModule[100]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[101]=C:\Windows\system32\NLAapi.dll
LoadedModule[102]=C:\Windows\System32\winrnr.dll
LoadedModule[103]=C:\Program Files\Claws Mail\lib\claws-mail\plugins\fancy.dll
LoadedModule[104]=C:\Program Files\Claws Mail\libcurl-4.dll
LoadedModule[105]=C:\Program Files\Claws Mail\libsoup-2.4-1.dll
LoadedModule[106]=C:\Program Files\Claws Mail\libwebkitgtk-1.0-0.dll
LoadedModule[107]=C:\Windows\system32\Normaliz.dll
LoadedModule[108]=C:\Program Files\Claws Mail\libxml2-2.dll
LoadedModule[109]=C:\Program Files\Claws Mail\libsqlite3-0.dll
LoadedModule[110]=C:\Program Files\Claws Mail\libjavascriptcoregtk-1.0-0.dll
LoadedModule[111]=C:\Program Files\Claws Mail\icui18n58.dll
LoadedModule[112]=C:\Program Files\Claws Mail\icuuc58.dll
LoadedModule[113]=C:\Program Files\Claws Mail\libharfbuzz-icu-0.dll
LoadedModule[114]=C:\Program Files\Claws Mail\libjpeg-9.dll
LoadedModule[115]=C:\Program Files\Claws Mail\libwebp-6.dll
LoadedModule[116]=C:\Program Files\Claws Mail\libxslt-1.dll
LoadedModule[117]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[118]=C:\Windows\SYSTEM32\msvcr100.dll
LoadedModule[119]=C:\Program Files\Claws Mail\icudata58.dll
LoadedModule[120]=C:\Program Files\Claws Mail\lib\claws-mail\plugins\rssyl.dll
LoadedModule[121]=C:\Windows\SYSTEM32\secur32.dll
LoadedModule[122]=C:\Windows\system32\schannel.DLL
LoadedModule[123]=C:\Windows\system32\ncryptsslp.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=claws-mail.exe
AppPath=C:\Program Files\Claws Mail\claws-mail.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F5CEBC554C9C29BC2D92ED6FEA2EC70D
Comment 3 m 2018-09-15 21:17:12 UTC
Update to let you guys know libcairo-2.dll crashes are still a thing in 3.17.1 x64.

Version=1
EventType=APPCRASH
EventTime=131815174844215704
ReportType=2
Consent=1
ReportIdentifier=3e0fcafb-b927-11e8-8296-001f1636cfec
IntegratorReportIdentifier=3e0fcafa-b927-11e8-8296-001f1636cfec
NsAppName=claws-mail.exe
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=claws-mail.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=00000000
Sig[3].Name=Fault Module Name
Sig[3].Value=libcairo-2.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000000000004b8cb
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1031
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=ae05
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=ae0562f8ad25e7cfd234e212d33b38c4
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=c58d
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=c58d6f853e66fcdd8c77b16a3d9c8947
UI[2]=C:\Program Files\Claws Mail\claws-mail.exe
UI[3]=claws-mail.exe has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\Claws Mail\claws-mail.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\KERNEL32.DLL
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Program Files\Claws Mail\libnettle-6.dll
LoadedModule[5]=C:\Program Files\Claws Mail\libcairo-2.dll
LoadedModule[6]=C:\Program Files\Claws Mail\libenchant-1.dll
LoadedModule[7]=C:\Program Files\Claws Mail\libgdk_pixbuf-2.0-0.dll
LoadedModule[8]=C:\Program Files\Claws Mail\libintl-9.dll
LoadedModule[9]=C:\Program Files\Claws Mail\libgio-2.0-0.dll
LoadedModule[10]=C:\Program Files\Claws Mail\libglib-2.0-0.dll
LoadedModule[11]=C:\Program Files\Claws Mail\libgmodule-2.0-0.dll
LoadedModule[12]=C:\Program Files\Claws Mail\libgobject-2.0-0.dll
LoadedModule[13]=C:\Program Files\Claws Mail\libgnutls-30.dll
LoadedModule[14]=C:\Program Files\Claws Mail\libgdk-win32-2.0-0.dll
LoadedModule[15]=C:\Program Files\Claws Mail\libgtk-win32-2.0-0.dll
LoadedModule[16]=C:\Program Files\Claws Mail\libetpan-20.dll
LoadedModule[17]=C:\Program Files\Claws Mail\libiconv-2.dll
LoadedModule[18]=C:\Program Files\Claws Mail\libpango-1.0-0.dll
LoadedModule[19]=C:\Program Files\Claws Mail\libpangocairo-1.0-0.dll
LoadedModule[20]=C:\Program Files\Claws Mail\libregex-1.dll
LoadedModule[21]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[22]=C:\Windows\system32\comdlg32.dll
LoadedModule[23]=C:\Windows\system32\msvcrt.dll
LoadedModule[24]=C:\Windows\system32\ole32.dll
LoadedModule[25]=C:\Program Files\Claws Mail\libwinpthread-1.dll
LoadedModule[26]=C:\Windows\system32\SHELL32.dll
LoadedModule[27]=C:\Windows\system32\USER32.dll
LoadedModule[28]=C:\Windows\system32\WLDAP32.dll
LoadedModule[29]=C:\Windows\system32\WS2_32.dll
LoadedModule[30]=C:\Program Files\Claws Mail\libfontconfig-1.dll
LoadedModule[31]=C:\Program Files\Claws Mail\libfreetype-6.dll
LoadedModule[32]=C:\Program Files\Claws Mail\libpng16-16.dll
LoadedModule[33]=C:\Program Files\Claws Mail\libpixman-1-0.dll
LoadedModule[34]=C:\Program Files\Claws Mail\zlib1.dll
LoadedModule[35]=C:\Windows\system32\GDI32.dll
LoadedModule[36]=C:\Windows\SYSTEM32\MSIMG32.dll
LoadedModule[37]=C:\Program Files\Claws Mail\libgcc_s_seh-1.dll
LoadedModule[38]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9600.19094_none_933358c94748aeaa\gdiplus.dll
LoadedModule[39]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[40]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[41]=C:\Program Files\Claws Mail\libffi-6.dll
LoadedModule[42]=C:\Program Files\Claws Mail\libhogweed-4.dll
LoadedModule[43]=C:\Program Files\Claws Mail\libgmp-10.dll
LoadedModule[44]=C:\Program Files\Claws Mail\libtasn1-6.dll
LoadedModule[45]=C:\Windows\system32\CRYPT32.dll
LoadedModule[46]=C:\Windows\system32\IMM32.dll
LoadedModule[47]=C:\Program Files\Claws Mail\libatk-1.0-0.dll
LoadedModule[48]=C:\Program Files\Claws Mail\libpangowin32-1.0-0.dll
LoadedModule[49]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9600.17810_none_34ae2abd958aedeb\COMCTL32.dll
LoadedModule[50]=C:\Windows\SYSTEM32\WINSPOOL.DRV
LoadedModule[51]=C:\Program Files\Claws Mail\libsasl2-3.dll
LoadedModule[52]=C:\Program Files\Claws Mail\libstdc++-6.dll
LoadedModule[53]=C:\Program Files\Claws Mail\libpangoft2-1.0-0.dll
LoadedModule[54]=C:\Program Files\Claws Mail\libxml2-2.dll
LoadedModule[55]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[56]=C:\Windows\system32\RPCRT4.dll
LoadedModule[57]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[58]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[59]=C:\Windows\system32\NSI.dll
LoadedModule[60]=C:\Windows\SYSTEM32\WINNSI.DLL
LoadedModule[61]=C:\Windows\system32\MSASN1.dll
LoadedModule[62]=C:\Windows\system32\MSCTF.dll
LoadedModule[63]=C:\Windows\SYSTEM32\USP10.dll
LoadedModule[64]=C:\Program Files\Claws Mail\libharfbuzz-0.dll
LoadedModule[65]=C:\Windows\system32\SspiCli.dll
LoadedModule[66]=C:\Windows\SYSTEM32\SHCORE.DLL
LoadedModule[67]=C:\Windows\SYSTEM32\ncrypt.dll
LoadedModule[68]=C:\Windows\SYSTEM32\bcrypt.dll
LoadedModule[69]=C:\Windows\SYSTEM32\NTASN1.dll
LoadedModule[70]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[71]=C:\Windows\system32\rsaenh.dll
LoadedModule[72]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[73]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[74]=C:\Windows\system32\mswsock.dll
LoadedModule[75]=C:\Windows\SYSTEM32\profapi.dll
LoadedModule[76]=C:\Windows\SYSTEM32\kernel.appcore.dll
LoadedModule[77]=C:\Windows\system32\uxtheme.dll
LoadedModule[78]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[79]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[80]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[81]=C:\Program Files\Claws Mail\lib\gtk-2.0\2.10.0\engines\libwimp.dll
LoadedModule[82]=C:\Windows\system32\dwmapi.dll
LoadedModule[83]=C:\Windows\SYSTEM32\mscms.dll
LoadedModule[84]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[85]=C:\Windows\SYSTEM32\icm32.dll
LoadedModule[86]=C:\Windows\SYSTEM32\clbcatq.dll
LoadedModule[87]=C:\Windows\system32\propsys.dll
LoadedModule[88]=C:\Program Files\Claws Mail\lib\sasl2\libanonymous-3.dll
LoadedModule[89]=C:\Program Files\Claws Mail\lib\sasl2\libcrammd5-3.dll
LoadedModule[90]=C:\Program Files\Claws Mail\lib\sasl2\libdigestmd5-3.dll
LoadedModule[91]=C:\Program Files\Claws Mail\lib\sasl2\liblogin-3.dll
LoadedModule[92]=C:\Program Files\Claws Mail\lib\sasl2\libplain-3.dll
LoadedModule[93]=C:\Program Files\Claws Mail\lib\claws-mail\plugins\rssyl.dll
LoadedModule[94]=C:\Program Files\Claws Mail\libcurl-4.dll
LoadedModule[95]=C:\Program Files\Claws Mail\libexpat-1.dll
LoadedModule[96]=C:\Windows\system32\Normaliz.dll
LoadedModule[97]=C:\Windows\SYSTEM32\secur32.dll
LoadedModule[98]=C:\Program Files\Claws Mail\lib\claws-mail\plugins\notification.dll
LoadedModule[99]=C:\Windows\system32\napinsp.dll
LoadedModule[100]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[101]=C:\Windows\system32\NLAapi.dll
LoadedModule[102]=C:\Windows\System32\winrnr.dll
LoadedModule[103]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[104]=C:\Windows\System32\rasadhlp.dll
LoadedModule[105]=C:\Windows\system32\winhttp.dll
LoadedModule[106]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[107]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[108]=C:\Windows\System32\iertutil.dll
LoadedModule[109]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.18006_none_623f33d3ecbe86e8\comctl32.dll
LoadedModule[110]=C:\Windows\SYSTEM32\urlmon.dll
LoadedModule[111]=C:\Windows\SYSTEM32\WININET.dll
LoadedModule[112]=C:\Windows\SYSTEM32\MLANG.dll
LoadedModule[113]=C:\Windows\system32\DUser.dll
LoadedModule[114]=C:\Windows\system32\DUI70.dll
LoadedModule[115]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[116]=C:\Windows\SYSTEM32\atlthunk.dll
LoadedModule[117]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[118]=C:\Windows\System32\drprov.dll
LoadedModule[119]=C:\Windows\System32\WINSTA.dll
LoadedModule[120]=C:\Windows\System32\ntlanman.dll
LoadedModule[121]=C:\Windows\System32\davclnt.dll
LoadedModule[122]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[123]=C:\Windows\System32\wkscli.dll
LoadedModule[124]=C:\Windows\SYSTEM32\cscapi.dll
LoadedModule[125]=C:\Windows\System32\netutils.dll
LoadedModule[126]=C:\Windows\System32\dlnashext.dll
LoadedModule[127]=C:\Windows\System32\DevDispItemProvider.dll
LoadedModule[128]=C:\Windows\SYSTEM32\DEVOBJ.dll
LoadedModule[129]=C:\Windows\system32\WINTRUST.dll
LoadedModule[130]=C:\Windows\System32\EhStorShell.dll
LoadedModule[131]=C:\Windows\System32\cscui.dll
LoadedModule[132]=C:\Windows\System32\CSCDLL.dll
LoadedModule[133]=C:\Windows\SYSTEM32\ntshrui.dll
LoadedModule[134]=C:\Windows\SYSTEM32\srvcli.dll
LoadedModule[135]=C:\Windows\System32\dfscli.dll
LoadedModule[136]=C:\Windows\System32\browcli.dll
LoadedModule[137]=C:\Windows\SYSTEM32\dhcpcsvc6.DLL
LoadedModule[138]=C:\Windows\SYSTEM32\dhcpcsvc.DLL
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=claws-mail.exe
AppPath=C:\Program Files\Claws Mail\claws-mail.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=F5CEBC554C9C29BC2D92ED6FEA2EC70D
Comment 4 m 2023-09-15 20:00:32 UTC
No longer seeing this issue with 4.1.1 x64. Closing.

Note You need to log in before you can comment on or make changes to this bug.