Summary: | Some email bodies not retrieved from Exchange 2007 thru IMAP | ||||||||||||
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Product: | Claws Mail (GTK 2) | Reporter: | Pierre Etchemaite <pe-claws> | ||||||||||
Component: | Folders/IMAP | Assignee: | users | ||||||||||
Status: | NEW --- | ||||||||||||
Severity: | normal | CC: | claws-mail, denis, johnny.c, mail, patrickdepinguin | ||||||||||
Priority: | P3 | ||||||||||||
Version: | 3.7.6 | ||||||||||||
Hardware: | PC | ||||||||||||
OS: | Linux | ||||||||||||
Attachments: |
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Description
Pierre Etchemaite
2010-09-01 10:41:12 UTC
Can you paste Network log output ? (Logs sent directly by email) I think I've found a workaround. I inserted a filtering rule on the front of the other ones, that do some filtering on email bodies (but run a useless action): fetchbody (all accounts): body_part matchcase "zorglub" clear_tags And I did not experienced the problem since then. Hope it helps. Created attachment 900 [details]
log without the filter
Created attachment 901 [details]
log with the filter
I reported a similar issue in the Debian BTS [1]. In my case, the problem occurs *only* if I have a filter activated. I also noticed that moving the message to a different folder makes the body appear again. I'm attaching two log files, corresponding to the same message sent twice and received either with the filter (w_filter.log) or without the filter (wo_filter.log). [1] http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=573076 This is also happening on an Exchange 2010 server with claws-mail 3.8.0 The workaround mentioned in comment #2 doesn't seem to help in my case. I'm attaching a debug log; there are two accounts in that log (unfortunately), the problem appears for EXCHANGE-ACCOUNT. In the last part of the log I'm clicking between a message for which body displays and one for which it doesn't. Created attachment 1067 [details]
Claws debug log
I am also suffering from this bug (my email provider changed from a unix-based email package to Exchange). I am using claws-mail v3.8.1 on Gentoo/Linux. Has there been any progress regarding solving it? I connect to Demon using IMAP4 using SSL for IMAP4 connection. Claws Mail: 3.9.1 I am using Claws Mail with Exchange 2010 using IMAP4, some messages are missing their body - I especially see this on some of the mailinglists that I am subscribed to. What kind of information can I provide that to help locate this issue? Changes related to this bug have been committed. Please check latest Git and update the bug accordingly. You can also get the patch from: http://git.claws-mail.org/ ++ ChangeLog 2014-04-30 22:26:04.037880800 +0200 http://git.claws-mail.org/?p=claws.git;a=commitdiff;h=b7da743ca174c60d9ae732da28963716fed75c49 Merge: f811376 e156c55 Author: Colin Leroy <colin@colino.net> Date: Wed Apr 30 22:26:03 2014 +0200 Merge branch 'master' of file:///home/git/claws http://git.claws-mail.org/?p=claws.git;a=commitdiff;h=e156c55c5e9e66d7cef382e57b9ff406211a4ffc Author: Colin Leroy <colin@colino.net> Date: Wed Apr 30 22:25:18 2014 +0200 Fix invalid free http://git.claws-mail.org/?p=claws.git;a=commitdiff;h=40a1b5af5bfdf86de374099a48210a22bd1e435b Author: Colin Leroy <colin@colino.net> Date: Wed Apr 30 22:24:49 2014 +0200 Debug bug #2257 (In reply to comment #10) > Claws Mail: 3.9.1 > > I am using Claws Mail with Exchange 2010 using IMAP4, some messages are > missing their body - I especially see this on some of the mailinglists that > I am subscribed to. > > What kind of information can I provide that to help locate this issue? Hi everyone, Sorry for the late reply... I think it's the headers cache/full cache system that's tricked by a bug in its logic or more probably a bug in Exchange's report of emails sizes. Unfortunately the network logs aren't enough to figure out and the debug log isn't either. What would be really great is if one or more of you could A) run latest git version or apply this patch on your Claws-Mail: http://git.claws-mail.org/?p=claws.git;a=commitdiff_plain;h=40a1b5af5bfdf86de374099a48210a22bd1e435b B) reproduce the bug with a freshly fetched (aka new) message while running --debug C) send the --debug log. Thanks a lot! Hi guys, No news from a GIT checkout? :) (In reply to comment #13) > Hi guys, > > No news from a GIT checkout? :) Hi, I am since recently hitting this bug, on claws-mail 3.13.1 (this one has the extra debug changes applied). Please find an excerpt of a debug log in attachment. The excerpt contains the logs for following actions: - hit the 'Get mail' button - 1 message received - click the message to verify that it indeed does not show a body Afterwards I checked the message file (263392) in the imapcache directory, and that one also only shows the headers. Previously, on another message, I verified the workaround to move it to another folder (and optionally back) and noticed that it indeed works. Let me know if you need more details. Created attachment 1627 [details]
debug log of problem, on 3.13.1
Bug 3278 might be a duplicate of this one. I confirm that this issue is triggered by filters. I used to have this issue back in February 2016. At some point I disabled all filters, and did not get the problem since. Today I added some new filters, and suddenly I see this problem again. I already attached a log previously. Is there anything else I can do to help? |