Bug 3390 - display intermittantly unresponsive (freezes) after trying to open or delete message
Summary: display intermittantly unresponsive (freezes) after trying to open or delete ...
Status: RESOLVED INVALID
Alias: None
Product: Claws Mail (GTK 2)
Classification: Unclassified
Component: UI (show other bugs)
Version: 3.11.1
Hardware: PC Linux
: P3 normal
Assignee: users
URL:
Depends on:
Blocks:
 
Reported: 2015-02-23 21:13 UTC by Ron Schwiesow
Modified: 2015-02-28 19:10 UTC (History)
0 users

See Also:


Attachments
backtrace after display freezes (2.77 KB, text/plain)
2015-02-23 21:13 UTC, Ron Schwiesow
no flags Details

Description Ron Schwiesow 2015-02-23 21:13:56 UTC
Created attachment 1487 [details]
backtrace after display freezes

OS is Debian Jessie.

Display (UI) freezes when trying to open or delete a message. Happens intermittantly, but some messages seem bad and the freeze often repeats on them. When miniminizing display and then re-displaying, the screen is gray. No response to close application. Can kill application, but it can't be reopened. On reboot command, the shutdown message appears to have a problem, but it goes so fast that I can't follow it.

Followed instructions in Debugging Claws using gdb. Does not crash with a segmentation fault (see backtrace) but needs to be stopped with ^C. Backtrace attached.
Comment 1 Paul 2015-02-24 09:04:31 UTC
How long do you wait before killing it? Show the --debug output without killing it. At this point I suspect a corrupted image attachment.
Comment 2 Ron Schwiesow 2015-02-28 00:53:37 UTC
I kill it quite soon after it freezes. With the help of your comment, I waited about 10 min and it sorted itself out. I'll try a debug without killing it. Is ^C on the terminal the same as "kill" on right click?

And yes, usually the bad email often (perhaps always) has some sort of image. But my wife's MSWindows 7 with another e-mail application seems to open the offending e-mails OK.
Comment 3 Paul 2015-02-28 08:08:49 UTC
(In reply to comment #2)
> And yes, usually the bad email often (perhaps always) has some sort of
> image. But my wife's MSWindows 7 with another e-mail application seems to
> open the offending e-mails OK.

Your wife's email application is , no doubt, not reliant on libgdk-pixbuf, which it looks is where the bug resides.
Comment 4 Ron Schwiesow 2015-02-28 19:10:06 UTC
Thank you for the analysis. That points me where to look. Thanks!

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