Bug 3373 - cannot retrieve email from gmx.net
Summary: cannot retrieve email from gmx.net
Status: RESOLVED INVALID
Alias: None
Product: Claws Mail (GTK 2)
Classification: Unclassified
Component: POP3 (show other bugs)
Version: 3.11.1
Hardware: PC Linux
: P3 critical
Assignee: users
URL:
Depends on:
Blocks:
 
Reported: 2015-01-23 20:40 UTC by edmund
Modified: 2015-01-24 14:07 UTC (History)
1 user (show)

See Also:


Attachments

Description edmund 2015-01-23 20:40:31 UTC
cannot retrieve email from gmx.net, seems to be a sequirity problem.
Evolution under linux works fine as well as some windows programs
Comment 1 Paul 2015-01-23 21:50:51 UTC
What is the output of /Tools/Network Log when this error occurs?
Comment 2 edmund 2015-01-24 11:51:57 UTC
According to the info on gmx.net the servers should be:
pop3: pop.gmx.net 995 SSL
smtp: mail.gmx.net 587 SSL

Or
Imap.gmx.net 993
mail.gmx.net 587

When I use pop.gmx.net I get :

OK shoot me,  today it works!!

Yesterday I've got :

** Connection closed by the remote host.
Really tried all options and always the same error.



When I use imap.gmx.net I get :

This setting copied from evolution which works! (port 143)
* Account 'etzed': Connecting to POP3 server: imap.gmx.net:143...
[10:25:12] POP3< * OK IMAP server ready H migmx124 103684 IMAP-0LmRjz-1Xf3WM0BM3-00aD91
*** Error occurred while processing mail.


This it what gmx.net says (port 993)

* Account 'etzed': Connecting to POP3 server: imap.gmx.net:993...
[11:21:35] POP3< * OK IMAP server ready H migmx016 103684 IMAP-0M0la6-1XQhC90L1z-00uztv
*** Error occurred while processing mail.


Using : startTLS
* Account 'etzed': Connecting to POP3 server: imap.gmx.net:993...
** Connection closed by the remote host.

Edmund
Comment 3 Paul 2015-01-24 12:18:00 UTC
looks like you were using POP but trying to connect to the imap server:

> Connecting to POP3 server: imap.gmx.net:993...
Comment 4 Michael Schwendt 2015-01-24 13:54:00 UTC
As a GMX and Claws Mail user, let me add a smart-ass comment. ;-)

The Claws Mail developers are active on users@ list:
http://lists.claws-mail.org/cgi-bin/mailman/listinfo/users

Often it makes sense to discuss problems (like this one) on the mailing-list before trying to decide whether a bugzilla ticket should be opened. It would be very odd, if Claws Mail's POP3 support failed only for GMX, or if no other GMX users (POP3 or the popular IMAP) had reported it before.
Comment 5 wwp 2015-01-24 14:07:20 UTC
Claws Mail 3.1x.xx works fine here with a POP3 GMX account:

* Account 'GMX': Connecting to POP3 server: pop.gmx.com:995...
[14:04:02] POP3< +OK POP server ready H nigmx026 0LoAdo-1Xlz3n1yFF-00gCqv
[14:04:02] POP3> USER XXXX@gmx.com
[14:04:02] POP3< +OK password required for user "XXXX@gmx.com"
[14:04:02] POP3> PASS ********
[14:04:03] POP3< +OK mailbox "XXXX@gmx.com" has 9 messages (79073 octets) H nigmx026
[14:04:03] POP3> STAT
[14:04:03] POP3< +OK 9 79073
[14:04:03] POP3> UIDL
[14:04:03] POP3< +OK
[14:04:03] POP3> QUIT
[14:04:03] POP3< +OK POP server signing off

OK sending too (SMTP AUTH, at port 465). SSL enabled for both POP3 and SMTP.

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