Bug 4021

Summary: Claws crashes itself
Product: Claws Mail (Windows) Reporter: radzicki
Component: defaultAssignee: users
Status: NEW ---    
Severity: major    
Priority: P3    
Version: 3.16.0   
Hardware: PC   
OS: Windows 10   
Attachments: file from event viewer

Description radzicki 2018-05-04 03:51:41 UTC
Created attachment 1869 [details]
file from event viewer

Good evening.

Error occured also on previous PC on Windows 7 (so I think we can exclude problem with hardware). By some random amount of time, sometimes few times in an hour, sometimes 2-3 times per whole day Claws just crashes. Without moving his windows, browsing email or anything. I got only description from Event Viewer. If you want me to gather any information please type it, so I will do.

Best regards.


XML details below

+ System 

  - Provider 

   [ Name]  Windows Error Reporting 
 
  - EventID 1001 

   [ Qualifiers]  0 
 
   Level 4 
 
   Task 0 
 
   Keywords 0x80000000000000 
 
  - TimeCreated 

   [ SystemTime]  2018-05-03T13:11:03.887898300Z 
 
   EventRecordID 1524 
 
   Channel Application 
 
   Computer pc-noc-cdc1 
 
   Security 
 

- EventData 

    
   0 
   APPCRASH 
   Niedostępny 
   0 
   claws-mail.exe 
   0.0.0.0 
   00000000 
   libcairo-2.dll 
   0.0.0.0 
   00000000 
   c0000005 
   000000000004b65b 
    
    
   \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERC251.tmp.WERInternalMetadata.xml 
   C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_claws-mail.exe_6d132b4aafd52171e027688125c7ed1095e26f_8bbfee7e_2cdfc06d 
    
   0 
   a154ad97-5a69-4bcd-b811-019004ad20ae 
   100 
    
   0