Bug 3497

Summary: Claws mail freezes regularly with an MS Visual C++ runtime error
Product: Claws Mail (Windows) Reporter: Bob Delamare <rjandgm.delamare>
Component: defaultAssignee: users
Status: RESOLVED WORKSFORME    
Severity: major    
Priority: P3    
Version: 3.12.0   
Hardware: PC   
OS: Windows 7   
Attachments: copy of the error message box

Description Bob Delamare 2015-08-17 18:26:11 UTC
Created attachment 1558 [details]
copy of the error message box

Claws mail freezes and has to be shut down regularly with the message:

MS Visual C++ runtime

this application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
Comment 1 Andrej Kacian 2015-08-17 20:29:28 UTC
Hi, did you have Gpg4win installed before (or do you still have it installed)?

Does Claws Mail crash all by itself when you are doing nothing with it, or does it crash during some activity?
Comment 2 Bob Delamare 2015-08-17 21:29:37 UTC
Andrej,

no I did not have Gpg4win before, it was installed with the Claws package. It is still here.

Claws will crash on opening, have to be closed and re-opened. It will crash after making changes to preferences and also when opening certain emails from the In box.
Comment 3 Andrej Kacian 2015-10-28 12:45:53 UTC
Does it still happen with 3.13.0?
Comment 4 Bob Delamare 2015-10-28 14:51:20 UTC
I cannot tell you as I ditched Claws Mail soon after the earlier postings.

Email to me is a tool, not a way of life. If it doesn't earn its keep, it goes.

I now use another free email program, which works.
Comment 5 Andrej Kacian 2015-10-28 15:05:00 UTC
Fair enough.