| Summary: | Claws-Mail Gets stuck at 100% CPU when trying to read a certain message from Facebook | ||||||||
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| Product: | Claws Mail (GTK 2) | Reporter: | Shlomi Fish <shlomif> | ||||||
| Component: | Other | Assignee: | users | ||||||
| Status: | RESOLVED INVALID | ||||||||
| Severity: | critical | ||||||||
| Priority: | P3 | ||||||||
| Version: | 3.12.0 | ||||||||
| Hardware: | PC | ||||||||
| OS: | Linux | ||||||||
| Attachments: |
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Not reproducible with Fedora 24 development (x86_64). First asking about the problem on the Claws Mail users@ mailing-list would have been a great idea. Gather some more details. Do you use the "Fancy HTML Viewer" plugin? Is it enabled? If so, what are your "Preferences > Plugins > Fancy"? Can you examine the plugin's dependencies, such as the version of WebKitGTK+ your Mageia Linux installation uses? (In reply to comment #1) > Not reproducible with Fedora 24 development (x86_64). > > First asking about the problem on the Claws Mail users@ mailing-list would > have been a great idea. > > Gather some more details. > > Do you use the "Fancy HTML Viewer" plugin? Is it enabled? > If so, what are your "Preferences > Plugins > Fancy"? > Can you examine the plugin's dependencies, such as the version of WebKitGTK+ > your Mageia Linux installation uses? I'm not using the Fancy HTML Viewer plugin. The only plugin I have enabled is "AttRemover". Otherwise some details are: shlomif@telaviv1:~$ locale LANG=en_GB.UTF-8 LC_CTYPE=en_US.UTF-8 LC_NUMERIC=en_GB.UTF-8 LC_TIME=en_GB.UTF-8 LC_COLLATE=en_US.UTF-8 LC_MONETARY=en_US.UTF-8 LC_MESSAGES=en_US.UTF-8 LC_PAPER=en_US.UTF-8 LC_NAME=en_GB.UTF-8 LC_ADDRESS=en_US.UTF-8 LC_TELEPHONE=en_US.UTF-8 LC_MEASUREMENT=en_GB.UTF-8 LC_IDENTIFICATION=en_GB.UTF-8 LC_ALL= shlomif@telaviv1:~$ I'm going to attach a gdb backtrace soon and will test with a version of claws-mail that I built from source. Also - my desktop is XFCE - xfwm4-4.12.3-1.mga6 and I'm running claws-mail from KDE's konsole. Created attachment 1557 [details]
The gdb backtrace as compressed by xz.
OK , some more info - this also happens with claws-mail compiled from source using this script:
<<<<
#!/bin/sh
./configure --prefix="$HOME/apps/claws-mail"
>>>>
Furthermore, it also happens after I unload the AttRemove plugin and restart claws-mail.
> hb-open-type-private.hh
That's HarfBuzz, which is not a direct dependency of Claws Mail. I'd rather search for Pango problems.
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Created attachment 1556 [details] The offending message. When I try to click to read the attached message in claws-mail-3.12.0-1.mga6 on Mageia Linux x86-64 6/Cauldron, then claws-mail gets stuck with an unresponsive UI and while consuming 100% of the CPU. Please let me know what else you need and please look into fixing it.