Summary: | Complete lockup during filter edit | ||||||||
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Product: | Claws Mail (GTK 2) | Reporter: | Jim Smith <jim7fl> | ||||||
Component: | Filtering | Assignee: | users | ||||||
Status: | RESOLVED FIXED | ||||||||
Severity: | normal | ||||||||
Priority: | P3 | ||||||||
Version: | 3.8.0 | ||||||||
Hardware: | PC | ||||||||
OS: | Linux | ||||||||
Attachments: |
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Created attachment 1175 [details]
Screenshot showing lockup when simply trying to add a folder.
I had forgotten to add this info into the bug report, but when trying to select folder for moving message, if you try to add a new folder, it almost always locks up. This is especially aggravating because most of the time you've already done all of the work for the filter except this part, but you cannot save work in progress.
probably the same as bug #2758 can you try it with the latest release? https://launchpad.net/~claws-mail/+archive/ppa What GTK+ theme do you use? What desktop? System Information GTK+ 2.24.10 / GLib 2.32.3 Locale: en_US.UTF-8 (charset: UTF-8) Operating System: Linux 3.2.0-32-generic (x86_64) Yes, I also remember having that same issue when trying to delete accounts on my last installation. Here's my system info from the claws mail help>about screen System Information GTK+ 2.24.10 / GLib 2.32.3 Locale: en_US.UTF-8 (charset: UTF-8) Operating System: Linux 3.2.0-32-generic (x86_64) Jim, Which desktop do you use? [Jim, Which desktop do you use?] I am guessing you mean ? It is not KDE, so I'm assuming you mean Gnome I have not tweaked my default install of 12.04.1 I only changed the screen background. I guess it is called Unity. Isn't that info in my last post about the system info from Claws? Here it is again. System Information GTK+ 2.24.10 / GLib 2.32.3 Locale: en_US.UTF-8 (charset: UTF-8) Operating System: Linux 3.2.0-32-generic (x86_64 Additional info If I bring up the Configuring Filters window and DO ALL manual editing without ever selecting any Browse or Select Button, I never have any problems. I've discovered that the best workaround is to right click a filter that is similar, and duplicate several filters, then I manually edit them with the correct info, and then simply replace the duplicated filter. This works fine, I've just finished doing 3, one right after the other, and never had a single hiccup. Jim... should be fixed in 3.9.0 - re-open if you can still replicate this |
Created attachment 1174 [details] screen shot of initial config screen Claws Mail 3.8.0 Ubuntu 12.04.1 Desktop Claws Mail extraordinarily aggravating error sequence. Ubuntu Desktop 12.04.1 recent install Claws Mail opens normally Configuration>Filtering : opens ok Filtering configuration - form typein Name ok click in action then click on define button ok select move select folder ok click in Condition ok click define ok click match criteria select header select name "From" ok pasted in address ok clicked Add ok Now the Name, Account, Condition, and Action fields are all complete ok. Now click Add (filter) ok (it shows up in the list of filters) Now starting the process over without leaving the Filtering configuration form. Typein new name for this next filter ok clicked action>Define button ok clicked Action Button select Move ok (move is the default anyway but I select anyway) ok click in Desination click Select button ok Select Folder form is open ok Click on New ok New Folder Form opens ok click in Input the name of new folder form field and cannot type cannot even see the mouse cursor inside the form at all after the initial click. click back onto desktop and then back on any of the five claws mail window and the Input new folder form is highlighted, but mouse is not avaiable, and keyboard input does not work, either, even though all visual indications show that the form is ready for input from the keyboard. cannot type into form cannot cancel cannot click ok cannot click x to close that form cannot close any of the five claws mail windows the only way out I've found is to logout. This does not happen every time, but almost always the first time or the second time. Almost every time the problem occurs it is in the Action Form. Move is the default, but if you click on it, and it's going to hang up, you get nothing when clicking. Clicking on any other portion of the form does nothing. Clicking in any of the other 4 windows open does nothing. This would not be nearly as aggravating if you could just close Claws Mail and restart it, but the only recovery that seems to work is doing a user logout and login. Then start Claws Mail. Best Regards, Jim